Privacy Policy

Effective Date: 2025/08/12
Company Name: Gleeson Real Estate
Registration Number: [Insert Reg. Number]
Physical Address: 54 Gemsbok Avenue, Monument Park, Pretoria East, South Africa
Email: info@gleesonrealestate.co.za | Tel: +27 82 682 4245

1. Introduction

Gleeson Real Estate (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, visit our website, or interact with us in person, by phone, or online.

2. Information We Collect

We may collect the following personal information:

• Identity information – full name, ID number, date of birth.

• Contact details – phone number, email address, postal address, physical address.

• Financial information – bank details, proof of income, credit history.

• Property details – property address, title deed information, photographs, valuations.

• Tenant and landlord records – lease agreements, inspection reports, rental payment history.

• Website usage data – IP address, browser type, and pages visited (via cookies).

3. How We Collect Your Information

We collect information:

• Directly from you when you complete forms, sign agreements, or contact us.

• From third parties such as credit bureaus, property databases, or public records.

• Through our website via cookies and analytics tools.

4. How We Use Your Information

We use your personal information to:

• Provide and manage real estate services.

• Facilitate property sales, rentals, and management.

• Conduct tenant vetting and affordability checks.

• Communicate with you regarding services and updates.

• Comply with legal obligations.

5. Sharing Your Information

We only share your information when:

• Required by law.

• Necessary for providing our services (e.g., with credit bureaus, attorneys, or contractors).

• You have provided consent.

All service providers we work with are contractually bound to comply with POPIA.

6. Data Security

We protect your personal data using:

• Secure storage systems (digital and physical).

• Encryption and password protection.

• Restricted access to authorised personnel only.

7. Your Rights Under POPIA

You have the right to:

• Access your personal information.

• Request corrections to inaccurate details.

• Withdraw consent for processing your information.

• Request deletion of your data, where legally allowed.

Requests can be made in writing to info@gleesonrealestate.co.za.

8. Cookies and Website Tracking

Our website uses cookies to improve functionality and user experience. You may disable cookies in your browser, but this may affect site functionality.

9. Data Retention

We retain personal data for as long as necessary to fulfil its purpose or as required by law (e.g., FICA compliance).

10. Changes to This Policy

We may update this policy occasionally. Updated versions will be posted on our website and take effect immediately.

Contact Us:
Gleeson Real Estate
54 Gemsbok Avenue, Monument Park, Pretoria East, South Africa
📧 info@gleesonrealestate.co.za | 📞 +27 82 682 4245